fbpx

PRIVACY POLICY

Home/PRIVACY POLICY
PRIVACY POLICY2020-04-19T17:53:48+02:00

PRIVACY POLICY

PRIVACY POLICY FOR INTERMARKET

When you use our services, you’re trusting us with your information. We understand that this is a big responsibility and work hard to protect your information and ensure that it is not used for the purpose unintended by you. At Intermarket we are committed to protecting your privacy and confidentiality to ensure that your personal information is collected and used properly, lawfully and transparently.

 

WHO ARE WE

We are Clare Smith Amenities (PTY) LTD, registration number: 2015/158325/07, trading as Intermarket.

Intermarket provides stylish, classic and economical guest amenities to hotels, guest houses and Airbnb’s. Over the past 30 years we have built our business and culture towards efficient and consistent service delivery together with exceptional products, while staying current with trends in design and industry requirements. We are located in 6 Wetton Park, Dolphin Way,Wetton, Cape Town, 7780. Our contact details are as follows:

Telephone: 0217614246

WhatsApp: 0604901879

We are also available on Instagram and Facebook: intermarketguestamenities

Our website address is: https://intermarket.co.za.

 

WHAT INFORMATION DO WE COLLECT 

  • Contact details: Including your first name, last name, company name, contact number, email address.
  • Name of business.
  • Delivery Details: Country, Province, Town/City, postal code.
  • Billing details.

 

WHY WE COLLECT THE INFORMATION? 

The main purpose of collecting the above mentioned information is to understand your requirements and deliver an outstanding service. In addition, we collect the information for the following reasons:

  • Record keeping and auditing purposes.
  • To confirm and verify your identity, basically verify that you are an authorized user.
  • To conduct market or customer satisfaction research in order to improve our products and service.
  • We may send promotional emails about new products and specials on offers. However, you have the option to unsubscribe to the promotional emails.
  • To detect and prevent fraud and other malpractices.
  • For legal proceedings when necessary.

 

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

CONTACT FORM

We collect the following personal information from a contact form submitted by a customer:

  • Contact details: Including your first name, last name, company name, contact number, email address.
  • Name of business.
  • Delivery Details: Country, Province, Town/City, postal code.

 

This information is kept for a period of 2 years for customer service purposes and not for marketing purposes.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience and prevent you from having to re-enter your identification and password information each time you visit our site. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We also use Cookies to enhance the user experience. Cookies allow us to statistically monitor how many people are using the Site and for what purposes, how often someone visits the Site, and the length of their stay. This information helps us dynamically generate advertising and information specifically designed for your interests.

 

EMBEDDED CONTENT FROM OTHER WEBSITES 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

DISCLOSURE OF INFORMATION

Your information will be disclosed to our service providers who deliver our products and services to you and for payment details. We have agreements in place to ensure that they comply with the privacy requirements.

  • Where we have a duty or a right to disclose in terms of law or industry codes.
  • Where we believe it is necessary to protect our rights.

 

PAYMENTS

We accept payments through SagePay. When processing payments, some of your data will be passed to SagePay, including information required to process or support the payment, such as the purchase total and billing information.

Please see the SagePay Privacy Policy for more details:

https://sagepay.co.za/privacy-policy/

 

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

SECURITY

We are committed to providing adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

Our contracts with third parties state the appropriate security, privacy and confidentiality obligations in order to ensure that the personal information we are responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

At Intermarket, we will continuously review our security controls and related processes to ensure that your personal information remains secure.

 

ACCESS TO INFORMATION/ CORRECTION OF YOUR INFORMATION

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In order to do this, simply send us an email specifying the information you require or would like to change/delete, accompanied by your ID copy.

 

UPDATE AND REVISION OF POLICY

As the user of this website, you are encouraged to regularly review this page for the latest information on our privacy practices.